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Create Free Business Account| Pricing Type | Service |
| Product Supported | Notebook hardware |
| Bundle Support | Defective Media Retention, Remote Diagnosis, Parts Replacement, Repair, Web Knowledge Base Access, New Releases Update |
| Covered Period | 3 Year |
| Provided Support | Phone Support |
| Service Characteristic | Parts & Labor |
| Service Type | Maintenance |
| Remote Onsite | On-site |
| Duration Hours | 0 hours |
| Service Duration | 3 Year |
| Service Location | On-site |
| Service Description | 24 x 7 x 4 Hour onsite notebook hardware support with travel coverage, parts replacement, labor, remote diagnosis, phone support, and defective media retention. |
| Certification Vendor | HP Inc. |
| Language Supported | English |
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It supports notebook hardware, with onsite service coverage for repair, parts replacement, and diagnosis.
A technician is dispatched on the next business day after a qualifying issue is logged, helping reduce downtime versus standard warranty handling.
Yes. Defective media retention is included so your organization can retain failed media when required by policy.
Yes. Phone support and remote diagnosis are included to speed triage before onsite repair is needed.

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