HP 3-year travel notebook support service with next-business-day response, accidental damage protection, and defective media retention

HP 3Y Travel NBD/ADP G2/DMR NB Only SVC

Name: HP 3Y Travel NBD/ADP G2/DMR NB Only SVC
Brand: HP Inc.
SKU: U02CNE
Price: 306.35 USD
Availability: InStock

HP Inc.|

MPN: U02CNE

Digital Delivery

$306.35$333.00

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Key Features

3-year service duration
Next-business-day response
Accidental damage protection
Defective media retention
Notebook-only coverage
HP service program

Reduce downtime for mobile teams with a 3-year HP service plan built for notebook-only environments. HP 3Y TRAVEL NBD/ADP G2/DMR NB ONLY SVC adds next-business-day response to help restore affected systems quickly, while accidental damage protection covers common field incidents that standard warranties do not address. Defective media retention supports organizations that need to keep failed storage devices under internal control for compliance, chain-of-custody, or data handling policies. This service is a strong fit for executives, road warriors, and distributed staff whose notebooks carry critical work beyond the office. It helps protect the budget from avoidable repair events and reduces the operational drag of shipping devices back and forth for service. For organizations standardizing on HP notebooks, it provides a cleaner support model with predictable coverage over a three-year term. The result is less disruption, faster turnaround, and better continuity for users who cannot afford extended downtime.

Ideal For

Supporting executive notebooks used across airports, hotels, and client sites
Protecting field laptops exposed to drops, spills, and transit damage
Maintaining control of failed notebook drives under retention policies
Standardizing support for HP notebooks in distributed workforces

Why This Product

1Adds accidental damage coverage beyond standard warranty terms
2Includes defective media retention for tighter data control
3Provides next-business-day response for faster recovery
4Targets notebook-only deployments for mobile users

Licensing

Pricing Type

Fixed Term

Software General

Product Supported

HP Notebooks

Support Warranty

Bundle Support	Next-Business-Day Response, Accidental Damage Protection, Defective Media Retention
Covered Period	3 Years
Provided Support	Support Service
Service Characteristic	Travel Notebook Coverage

Professional Services

Service Type	Support Service
Remote Onsite	Onsite
Duration Hours	0 Hours
Service Duration	3 Years
Service Location	Onsite
Service Description	Travel-focused notebook support with next-business-day response, accidental damage protection, and defective media retention.
Certification Vendor	HP Inc.

Platform Compatibility

Language Supported

English

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Documentation

Spec Sheet

160.2kb

Frequently Asked Questions

What devices does this service cover?▾

It is designed for HP notebook-only coverage.

Does this plan include accidental damage protection?▾

Yes. Accidental damage protection is included in the service bundle.

What does defective media retention mean?▾

It allows the customer to retain failed storage media instead of returning it during service.

How long does the service last?▾

The coverage term is 3 years.