HP 3Y Premium+ Onsite NB

Maintain steady operations across your Palo Alto Networks environment with premium support designed for teams that cannot afford slow escalation. This 5-year service combines 24x7 assistance with onsite coverage and a 1-hour phone response target, helping your staff move quickly when security issues demand expert attention. Built for enterprise support agreements, the service includes access to technical experts who can help augment internal resources during incidents and ongoing maintenance. New releases and updates are included, reducing the burden on your team to track and validate support changes independently. For organizations protecting critical assets, the value is in speed, continuity, and access to specialized help when it matters most. Rather than relying on general-purpose support, this offering is structured to keep your security infrastructure current and your response path clear.