HP 3-year premium onsite defective media retention support for notebook service coverage

HP 3Y Premium Onsite DMR NB

Name: HP 3Y Premium Onsite DMR NB
Brand: HP Inc.
SKU: U86E1E
Price: 203.31 USD
Availability: InStock

HP Inc.|

MPN: U86E1E

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$203.31$221.00

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Key Features

3-year service duration
Onsite service delivery
Defective media retention
Notebook support coverage
HP service offering
Enterprise endpoint support

Keep mobile teams working through hardware failures with HP Premium Onsite DMR support for notebooks. This 3-year service plan is built for organizations that cannot afford long repair cycles or uncertain recovery windows. Onsite service helps move troubleshooting and remediation closer to the user, while defective media retention supports tighter control over failed drives and sensitive data handling. For IT teams, the value is in reducing downtime without adding internal service burden. Instead of routing every incident through a depot workflow, this coverage is designed to accelerate response and restore productivity faster. It is a practical fit for fleets where endpoint availability matters, especially for executives, field staff, and high-value users who depend on their notebook every day. Compared with basic warranty coverage, premium onsite support gives procurement and infrastructure teams a clearer service model and a stronger operational outcome: fewer delays, less user disruption, and more predictable support costs over the service term.

Ideal For

Supporting executive notebook fleets that need fast recovery from hardware issues
Covering field and remote workers whose laptops cannot wait for depot repair cycles
Standardizing service coverage across corporate notebook deployments
Reducing downtime risk for high-priority users with onsite support

Why This Product

1Onsite service reduces repair delays versus depot-only coverage
2Defective media retention adds data handling control for failed drives
3Three-year term supports longer lifecycle planning
4Premium coverage fits higher-value notebook deployments

Licensing

Pricing Type

Term service

Software General

Product Supported

Notebook

Support Warranty

Bundle Support	Defective media retention
Covered Period	3 years
Provided Support	Onsite support
Service Characteristic	Premium

Professional Services

Service Type	Onsite support with defective media retention
Remote Onsite	Onsite
Service Duration	3 years
Service Location	Customer site
Service Description	Premium onsite support for notebook hardware with defective media retention

Professional Services Extra

Certification Vendor

HP Inc.

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Documentation

Spec Sheet

160.2kb

Frequently Asked Questions

What does defective media retention mean?▾

It means you retain failed storage media instead of returning it with the device, which helps maintain control over sensitive data.

Is this service delivered onsite?▾

Yes. The service is specified as onsite support, so service activity is performed at the customer site.

How long does the coverage last?▾

The service duration is 3 years.

What type of device is supported?▾

The supported product is a notebook.