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Create Free Business Account| Pricing Type | Fixed term service |
| Product Supported | HP notebook systems |
| Support Hours | Standard business hours |
| Bundle Support | Notebook support bundle |
| Covered Period | 3 years |
| Support Channel | Onsite |
| Provided Support | Onsite support with accidental damage protection and defective media retention |
| Service Characteristic | Onsite service |
| Service Location | Onsite |
| Service Description | 3-year onsite support with accidental damage protection and defective media retention for notebook devices |
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It provides 3-year onsite support for HP notebooks, with accidental damage protection and defective media retention included.
Onsite support reduces repair friction by bringing service to the device, which helps shorten downtime for distributed users.
Defective media retention allows you to keep failed storage media when replacement is required, which can support internal data-handling policies.
Yes. This service package includes accidental damage protection for common field incidents that are not covered by standard warranty terms.

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