HP 3 Year NBD Onsite Active Care Notebook Service U17YWE

HP 3Y NBD Onsite Active Care NB Service U17YWE

Name: HP 3Y NBD Onsite Active Care NB Service U17YWE
Brand: HP Inc.
SKU: U17YWE
Price: 201.47 USD
Availability: InStock

HP Inc.|

MPN: U17YWE

Digital Delivery

$201.47$219.00

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Key Features

3 Years next-business-day onsite response
Active Care monitoring and prioritized case handling
Field technician dispatch for notebook hardware diagnosis
Parts and labor coverage for eligible repairs
HP Care Pack SKU U17YWE
Designed for business-class HP notebook fleets

Sustain critical notebook fleets with a structured service contract that delivers next-business-day onsite response combined with HP Active Care oversight. Over a 3-year term, this Care Pack focuses on rapid remediation of hardware faults for business notebooks, reducing on-site downtime and streamlining case escalation via HP’s service channels. Active Care adds proactive case routing and monitoring to accelerate diagnosis and parts dispatch where required. This is a purpose-built option for procurement and infrastructure teams that prefer on-location repair capability and clearer SLA-driven outcomes versus standard depot repair. Choose this plan when uptime, predictable service delivery, and operational continuity for distributed laptop estates matter more than lowest-first-cost options.

Ideal For

Provide rapid onsite repairs for distributed field sales laptop fleets
Standardize university staff notebook support with SLA-driven response
Reduce downtime for finance department notebooks needing fast remediation
Support remote branch office notebooks where depot repair delays are unacceptable

Why This Product

1Deliver next-business-day onsite repairs for critical notebooks versus slower depot service
2Combine Active Care monitoring with onsite response for faster diagnosis than basic warranties
3Consolidate support under a single Care Pack SKU for procurement simplicity
4Reduce logistics overhead by sending technicians to site instead of managing shipments

Identification

Mpn	U17YWE
Category	software-services/professional-services
Brand Name	HP
Manufacturer	HP Inc.

Support Warranty

Provided Support	Hardware services with Active Care monitoring
Service Main Type	Technical

Professional Services

Service Type	Onsite Hardware Support
Remote Onsite	Onsite (Next Business Day)
Duration Hours	null Hours
Service Duration	3 Years
Service Location	Global regional service centers
Service Description	Next-business-day onsite repair for HP notebooks with Active Care monitoring

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Documentation

Spec Sheet

160.2kb

Frequently Asked Questions

What is included with the 3-year NBD onsite Active Care service?▾

The service provides next-business-day onsite hardware response for eligible HP notebooks over a 3-year term, combined with Active Care monitoring and prioritized case handling to accelerate diagnosis and parts dispatch.

Does this coverage include parts and labor?▾

Eligible repairs arising from hardware faults are serviced by HP field technicians; parts and labor for covered diagnostics and repairs are included per the Care Pack terms. Confirm specific coverage details in the HP Care Pack agreement.

How does Active Care change escalation and case handling?▾

Active Care provides enhanced monitoring and prioritized routing of cases to reduce time-to-diagnosis and expedite dispatch of technicians or parts when required.

Can I transfer this Care Pack between devices?▾

Transferability is governed by HP Care Pack terms and regional policies; consult HP or your reseller for device transfer eligibility and procedures.