HP Active Care 3-year next-business-day on-site notebook support with accidental damage protection

HP Active Care U22K0E 3 Year NBD On-Site ADP

Name: HP Active Care U22K0E 3 Year NBD On-Site ADP
Brand: HP Inc.
SKU: U22K0E
Price: 231.83 USD
Availability: InStock

HP Inc.|

MPN: U22K0E

Digital Delivery

$231.83$252.00

Request for QuoteCall 224-955-1644 for Sales

Available — Digital DeliveryInstant access after purchase

Authorized Dealer — Full manufacturer warranty

Save 9% with a Business Account

Exclusive pricing and Net-30 terms. Sign in or create a free account.

Create Free Business Account

Key Features

Service name: Active Care TechPulse Enabled Proactive Support
Service response time: Next Business Day
Service duration: 3 Year
Service location: On-site
Provided support: Accidental Damage Protection
Service main type: Technical

Keep mobile users working when hardware problems threaten the day. HP Active Care TechPulse Enabled Proactive Support combines next-business-day on-site service with accidental damage protection and proactive issue detection for supported notebooks. Instead of waiting for a help desk ticket to expose a failing device, IT gets earlier visibility into health signals that can reduce downtime and shorten resolution cycles. This 3-year service is designed for organizations that depend on standard business notebooks across distributed teams, executive users, and field staff. On-site technical support helps move repairs out of the queue and into the hands of a qualified technician, while accidental damage protection adds coverage for common mishaps that can otherwise turn into unplanned replacement costs. For procurement teams, the value is clear: predictable support coverage, lower disruption risk, and a stronger service posture than basic depot-only warranty options. For IT, it means a more controlled response path for end-user devices that are essential to daily productivity.

Ideal For

Support standard business notebooks used by hybrid office employees
Protect executive laptops that cannot tolerate extended downtime
Cover field-deployed notebooks exposed to transport and handling damage
Standardize endpoint support for enterprise notebook refresh programs

Why This Product

1Adds proactive monitoring beyond standard break-fix coverage
2Includes accidental damage protection for common user mishaps
3Provides next-business-day on-site response for faster recovery
4Extends support to a full 3-year service term

Software General

Product Supported

Notebook PCs

Support Warranty

Bundle Support	Proactive support and accidental damage coverage
Covered Period	3 Year
Provided Support	Accidental Damage Protection
Service Characteristic	Next Business Day on-site response

Professional Services

Service Type	Technical support service
Remote Onsite	On-site
Service Duration	3 Year
Service Location	On-site
Service Description	Active Care TechPulse Enabled Proactive Support with accidental damage protection

Purchasing this for your business?

Business account holders on Professional Services typically save 9% vs. retail pricing. Create a free account to see your price.

Wholesale pricing below retail

Net-30 terms for qualified businesses

Volume discount tiers

Dedicated account representative

Saved payment methods & PO support

Priority order processing

Create Free Business Account

Documentation

Spec Sheet

160.2kb

Frequently Asked Questions

What does Active Care add beyond standard warranty coverage?▾

Active Care adds proactive support through TechPulse-enabled monitoring, helping IT identify issues earlier instead of waiting for a failure to surface.

Does this service include on-site repair?▾

Yes. The service includes next-business-day on-site technical support for covered notebook issues.

Is accidental damage covered?▾

Yes. Accidental Damage Protection is included, which helps cover common mishaps that are not addressed by standard warranty terms.

How long does the coverage last?▾

The service term is 3 years.