HP 3Y Active Care NBD ONS/DMR Sol Supp

Support Aruba Analytics and Location Engine with a service plan built for faster recovery and predictable escalation. This 3-year Active Care offering includes 24x7 technical support with a 2-hour response target, helping teams address service issues before they spread into broader operational disruption. It is a strong fit for organizations that depend on location-aware infrastructure and need vendor-backed assistance when problems arise. The value of this plan is not just coverage, but speed and structure. With a defined response window and technical support included, IT teams can move from diagnosis to resolution with less delay and less uncertainty. That matters in environments where wireless intelligence, analytics, and location services support user experience, security, and operational visibility. For procurement, this service helps justify the lifecycle cost of the platform by extending support continuity. For operations, it reduces the burden of managing incidents alone. The result is a support model that matches the importance of the software it protects: direct, time-bound, and built for enterprise use.