HP 3Y Active Care NBD Onsite DMR DT HW Supp

Maintain desktop continuity with 3 years of HP Active Care support that combines next-business-day onsite response with defective media retention. For organizations managing distributed endpoint fleets, this service helps shorten the path from incident to recovery while preserving control over failed media handling. That matters when desktops support finance, operations, call centers, engineering, or any workflow where downtime quickly becomes expensive. Active Care is built for teams that want more than basic break-fix coverage. It gives procurement and IT a defined support term, a practical onsite response model, and a service structure that fits enterprise endpoint management. When hardware issues arise, the service helps reduce internal troubleshooting burden and keeps support escalation straightforward. This is a strong fit for standard desktop deployments where predictable service levels matter. It supports operational planning, helps protect user productivity, and provides a clearer ownership model for hardware incidents across the lifecycle of the device.