HP Active Care notebook support plan with next-business-day on-site repair and defective material retention

HP 3Y Active Care NBD DMR Travel NB HW Supp

Name: HP 3Y Active Care NBD DMR Travel NB HW Supp
Brand: HP Inc.
SKU: U22XHE
Price: 140.76 USD
Availability: InStock

HP Inc.|

MPN: U22XHE

Digital Delivery

$140.76$153.00

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Authorized Dealer — Full manufacturer warranty

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Key Features

Next-business-day on-site repair
Defective material retention
Parts and labor coverage
Remote diagnosis support
Parts replacement support
Notebook hardware support

Support notebook fleets with a service plan built around fast response and controlled repair handling. HP Active Care combines next-business-day on-site service with defective material retention, helping IT teams restore users quickly while keeping failed components under internal control. This coverage is well suited to organizations where laptop downtime directly affects field work, executive productivity, or distributed operations. Parts replacement, repair, and remote diagnosis help shorten the path from incident to resolution, while on-site delivery reduces the burden on end users and support staff. The value of this plan is not just speed. It is the combination of response discipline, parts-and-labor coverage, and retention of defective material — a stronger fit for teams that need predictable service outcomes and a more controlled support process than basic warranty coverage can provide.

Ideal For

Supporting executive and field notebooks across distributed offices
Reducing downtime for mobile workers who depend on daily laptop access
Managing hardware failures without surrendering failed components
Standardizing notebook support across a corporate fleet

Why This Product

1Adds on-site repair instead of mail-in turnaround
2Includes defective material retention for tighter asset control
3Covers parts and labor for broader repair scope
4Designed for notebook fleets rather than single-device consumer support

Licensing

Pricing Type

Service

Software General

Product Supported

Notebook hardware

Support Warranty

Bundle Support	Comprehensive defective material retention
Covered Period	3 years
Provided Support	Repair
Service Characteristic	Parts and labor

Professional Services

Service Type	Maintenance
Remote Onsite	On-site
Duration Hours	N/A
Service Duration	3 years
Service Location	On-site
Service Description	Next-business-day on-site notebook support with defective material retention, parts replacement, and repair coverage
Certification Vendor	HP

Platform Compatibility

Language Supported

English

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Frequently Asked Questions

What does next-business-day on-site service mean?▾

If a covered issue is confirmed, service is scheduled for the next business day at the customer site.

What is defective material retention?▾

It lets your organization keep failed hardware components instead of returning them, which can help with security and compliance processes.

Does this plan include parts and labor?▾

Yes. The service includes parts and labor coverage as part of the repair process.

Who should buy this service?▾

It is a strong fit for organizations that depend on notebook uptime for mobile, field, or executive users.