
Exclusive pricing and Net-30 terms. Sign in or create a free account.
Create Free Business Account| Pricing Type | Service contract |
| Product Supported | Notebook hardware |
| Support Hours | Business hours |
| Bundle Support | Active Care |
| Covered Period | 3 years |
| Support Channel | Remote support |
| Provided Support | Next-business-day response with DMR |
| Service Characteristic | Travel notebook hardware support |
| Service Location | Onsite and remote |
| Service Description | Hardware support service for travel notebooks with next-business-day response and DMR |
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It is intended for notebook hardware, specifically travel notebook environments.
It means service is scheduled for the next business day after a covered issue is reported, helping shorten downtime.
Yes. DMR is included to help speed hardware recovery for covered failures.
The service term is 3 years.

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