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Create Free Business Account| Product Supported | HP notebook hardware |
| Bundle Support | Defective media retention |
| Covered Period | 3 years |
| Provided Support | Pickup and return |
| Service Characteristic | Data-retention-focused repair handling |
| Service Type | Pickup and return support |
| Remote Onsite | Remote |
| Duration Hours | 26,280 hours |
| Service Duration | 3 years |
| Service Location | Customer site |
| Service Description | Notebook hardware support with pickup and return service and defective media retention. |
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It means failed storage media can remain with the customer instead of being returned with the repaired device.
Covered notebooks are collected for service and returned after repair under the terms of the support plan.
It is a strong fit for organizations that need notebook repair support and strict control over failed media.
The service term is 3 years.

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