HP Care Pack U9BA7E 3 Year Next Business Day On‑Site Notebook Hardware Support document and service box

HP U9BA7E 3 Year Next Business Day On‑Site Notebook Hardware Support

Name: HP U9BA7E 3 Year Next Business Day On‑Site Notebook Hardware Support
Brand: HP Inc.
SKU: U9BA7E
Price: 170.19 USD
Availability: InStock

HP Inc.|

MPN: U9BA7E

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$170.19$185.00

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Key Features

3 Year on‑site notebook hardware service (U9BA7E)
9x5 Next Business Day response
Parts replacement provided by HP
Covers parts & labor for eligible repairs
Vendor‑authorized technician dispatch
Single MPN simplifies enterprise procurement

Reduce unplanned downtime for mission‑critical notebooks with HP 3 Year Next Business Day On‑Site Notebook Hardware Support (MPN U9BA7E). Designed for enterprise fleets, this Care Pack provides 9x5 response with next‑business‑day on‑site dispatch and vendor parts replacement. The service covers parts and labor for eligible notebook repairs, performed by HP‑authorized technicians using genuine HP parts. Purchasing this Care Pack transfers warranty logistics to HP, shortens mean time to repair, and preserves device configurations by restoring hardware quickly on site. For procurement and asset teams, the single MPN simplifies contract management and budgeting across hundreds of devices. This SKU is intended where rapid on‑site remediation is worth the premium over depot or mail‑in options—protecting end‑user productivity and avoiding extended RMA cycles that escalate support costs.

Ideal For

Maintain executive and mobile workforce productivity with on‑site repairs
Standardize enterprise warranty coverage across notebook fleets
Reduce helpdesk escalations for hardware failures during business hours
Protect device TCO in 1,000+ endpoint rollouts

Why This Product

1Provides on‑site vendor dispatch next business day versus depot mail‑in that increases downtime
2Includes parts and labor from HP‑authorized technicians versus third‑party repair centers
3Single MPN simplifies enterprise procurement and asset tracking
4Three‑year term reduces total cost of ownership compared with pay‑per‑incident repairs

Identification

Manufacturer	HP Inc.
Product Type	Service
Service Name	Care Pack - Extended S

Professional Services

Mpn	U9BA7E
Vendor	HP Inc.
Service Type	On‑site Notebook Hardware Support
Remote Onsite	On‑site
Provided Support	Parts Replacement
Service Duration	3 Year
Service Location	On‑site
Service Description	9x5 Next Business Day
Service Characteristic	Parts & Labor

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Documentation

Spec Sheet

160.2kb

Frequently Asked Questions

What response time does this Care Pack provide?▾

This HP Care Pack delivers 9x5 Next Business Day on‑site response—HP will attempt technician dispatch for eligible failures the next business day during business hours.

Does this cover parts and labor for notebook repairs?▾

Yes. The service includes parts replacement and vendor‑authorized labor for covered notebook hardware faults during the 3 Year term.

Can I purchase this Care Pack for bulk deployment across many devices?▾

Yes. Use the single MPN U9BA7E to standardize procurement and asset management across large notebook fleets.

Does this replace the standard manufacturer warranty?▾

This Care Pack extends and supplements manufacturer coverage per its terms—purchase aligns service handling to HP's warranty and repair processes for the covered period.