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Create Free Business Account| Pricing Type | Commercial |
| Product Supported | HP Hardware |
| Bundle Support | Defective Media Retention |
| Covered Period | 3 Years |
| Provided Support | Onsite Support |
| Service Characteristic | Next Business Day Response |
| Service Type | Hardware Support |
| Remote Onsite | Onsite |
| Service Duration | 3 Years |
| Service Location | Customer Site |
| Service Description | Next Business Day Onsite Hardware Support with Defective Media Retention |
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After a covered hardware issue is reported and validated, HP dispatches service to your location on the next business day.
It allows your organization to keep failed storage media instead of returning it, which helps support internal data handling policies.
Coverage is provided for 3 years.
It applies to covered HP hardware associated with the service entitlement.

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