HP 2-year next-business-day onsite service with defective media retention for Pro 774 MFP

HP 2Y PW NBD W/DMR PGWD PRO774 MFP SVC

Name: HP 2Y PW NBD W/DMR PGWD PRO774 MFP SVC
Brand: HP Inc.
SKU: UA4K9PE
Price: 1247.47 USD
Availability: InStock

HP Inc.|

MPN: UA4K9PE

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$1,247.47$1,356.00

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Key Features

2-year service term
Next-business-day onsite response
Defective media retention included
Service coverage for HP Pro 774 MFP
Enterprise print support model
Hardware-focused service entitlement

Keep critical print operations moving with 2 years of next-business-day onsite service for the HP Pro 774 MFP. This service is designed for organizations that cannot afford long waits when a device fails, pairing rapid field response with defective media retention to help maintain control over sensitive components during replacement events. For IT teams, the value is in reducing downtime and simplifying support escalation. Next-business-day onsite coverage shortens the gap between incident and resolution, while DMR helps you retain failed media instead of surrendering it during service exchange. That matters in environments where data handling, chain of custody, and operational continuity all carry real cost. This is a practical fit for business units that depend on a single multifunction printer or a small fleet supporting daily workflows. It provides a stronger service posture than basic return-to-depot coverage, with a support model aligned to enterprise expectations for response time and asset control.

Ideal For

Supporting a departmental HP Pro 774 MFP used for daily document output
Maintaining uptime for a front-office print environment with limited IT staff
Managing service coverage for a printer handling sensitive business documents
Reducing disruption in a branch office that depends on rapid onsite repair

Why This Product

1Includes onsite response instead of depot-only handling
2Adds defective media retention for tighter data control
3Covers a 2-year term for simpler budget planning
4Better suited to uptime-critical print environments than basic warranty coverage

Software General

Product Supported

HP Pro 774 MFP

Support Warranty

Bundle Support	Defective Media Retention
Covered Period	2 Years
Provided Support	Onsite Support
Service Characteristic	Next-Business-Day Response

Professional Services

Service Type	Warranty Support
Remote Onsite	Onsite
Duration Hours	48 Hours
Service Duration	2 Years
Service Location	Onsite
Service Description	Next-Business-Day Onsite Service with Defective Media Retention for HP Pro 774 MFP

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Frequently Asked Questions

What does next-business-day onsite service mean?▾

If a covered issue is reported within the service window, HP dispatches support to the site on the next business day.

What is defective media retention?▾

DMR allows you to keep failed media components rather than returning them during service replacement, which helps with internal data handling policies.

Which device is covered by this service?▾

This entitlement is for the HP Pro 774 MFP.

Is this a hardware product or a service?▾

This is a professional services warranty entitlement, not a physical hardware item.