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Create Free Business Account| Pricing Type | Service contract |
| Product Supported | HP LaserJet Enterprise MFP M63X |
| Bundle Support | Defective media retention |
| Covered Period | 2 years |
| Provided Support | Repair |
| Service Characteristic | Parts and labor |
| Service Type | Hardware support |
| Remote Onsite | On-site |
| Duration Hours | N/A |
| Service Duration | 2 years |
| Service Location | On-site |
| Service Description | Post-warranty next-business-day hardware support with defective media retention for LaserJet Enterprise MFP M63X |
| Certification Vendor | HP Inc. |
| Language Supported | English |
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It provides post-warranty hardware support for the HP LaserJet Enterprise MFP M63X, including next-business-day on-site repair and defective media retention.
Yes. The support model is on-site, which helps reduce downtime compared with off-site repair workflows.
Defective media retention allows you to keep failed media components rather than returning them, which can help with internal security or compliance handling.
It gives you a defined response window, on-site repair, and retention of failed media, which is better suited to enterprise print environments where downtime is costly.

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