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Create Free Business Account| Product Supported | HP notebooks |
| Bundle Support | Defective media retention |
| Covered Period | 2 years |
| Provided Support | Onsite support |
| Service Characteristic | Travel coverage |
| Service Type | Onsite hardware support |
| Remote Onsite | Onsite |
| Service Duration | 2 years |
| Service Location | Customer site |
| Service Description | Next-business-day onsite hardware support with travel coverage and defective media retention for eligible HP notebooks. |
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Yes. The service is designed for onsite hardware support at the customer site, with next-business-day response for eligible HP notebooks.
Travel coverage helps keep support aligned with mobile users who work away from a fixed office, reducing gaps in service coverage.
Yes. Defective media retention is included to help you retain failed storage media instead of returning it with the replacement part.
This service is intended for HP notebook hardware, based on the product designation and service description.

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