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Create Free Business Account| Pricing Type | Fixed Term Service |
| Product Supported | Eligible HP Hardware Systems |
| Bundle Support | Defective Media Retention |
| Covered Period | 2 Years |
| Provided Support | Hardware Support |
| Service Type | Hardware Support |
| Remote Onsite | Onsite |
| Duration Hours | N/A |
| Service Duration | 2 Years |
| Service Location | Customer Site |
| Service Description | Post-warranty next-business-day onsite hardware support with defective media retention |
| Service Characteristic | Next-Business-Day Response |
| Language Supported | Not Specified |
| Certification Vendor | HP Inc. |
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If a covered hardware issue is reported within service terms, HP dispatches support to the customer site on the next business day.
It allows you to keep failed storage media rather than returning it, which helps with data handling and compliance processes.
It is post-warranty support, intended to continue hardware coverage after the original warranty period ends.
The product is designated for Germany deployments and is suited to eligible HP hardware environments.

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