HP Care Pack UM973E two year accidental damage protection pickup and return service box art

HP UM973E 2 Year Accidental Damage Protection Plus

Name: HP UM973E 2 Year Accidental Damage Protection Plus
Brand: HP Inc.
SKU: UM973E
Price: 211.59 USD
Availability: InStock

HP Inc.|

MPN: UM973E

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$211.59$230.00

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Key Features

2 Year accidental damage protection
Pick-up & Return repair logistics
Manufacturer Part Number: UM973E
Service type: Care Pack, Technical main type
Coverage scope: notebook accidental damage
Vendor: HP Inc.

Keep critical notebooks in service after accidental damage with a two-year Accidental Damage Protection Plus plan that combines covered repairs with managed logistics. This Care Pack (MPN UM973E) provides pickup & return service for eligible HP notebooks, routing units to HP technicians and returning them to the user after repair. For procurement and infrastructure teams, this converts unpredictable break/fix events into a defined operational expense and shortens mean time to repair compared with depot-only workflows. Coverage addresses accidental incidents that standard warranties exclude, protecting display assemblies, chassis damage, and liquid ingress per HP service terms. Implementation is straightforward: register covered devices to the Care Pack, initiate pickup through HP support, and track repair status via the HP portal. This option is priced for organizations that prioritize uptime and lifecycle consistency over ad-hoc replacements, reducing capital spend and administrative overhead while keeping inventory lean.

Ideal For

Protect executive laptop fleet against accidental drops and liquid spills
Standardize repair logistics for distributed remote worker notebooks
Reduce capital replacement for shared equipment in field teams
Provide predictable lifecycle costs for procurement and asset teams

Why This Product

1Includes pickup & return logistics versus self-ship depot-only options
2Targets accidental damage incidents not covered by standard warranty
3Registers per-device to convert capital replacement into service expense
4Provided by HP technicians using HP-certified parts and repair processes

General

Mpn	UM973E
Brand Name	HP
Manufacturer	HP Inc.
Product Type	Service
Provided Support	Pick-up & Return

Support Warranty

Provided Support

Pick-up & Return

Professional Services

Service Type	Accidental Damage Protection Plus Care Pack
Remote Onsite	Pick-up & Return
Duration Hours	null hours
Service Duration	2 Year
Service Location	Depot via pickup & return
Service Description	2 Year accidental damage coverage with pickup & return and HP-certified repairs

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Frequently Asked Questions

What incidents does this accidental damage plan cover?▾

This Care Pack covers accidental incidents such as drops, impacts, and liquid spills for eligible HP notebooks; coverage specifics and exclusions follow HP's service terms and require registration of the device under the Care Pack.

How do I initiate a repair under the pickup & return service?▾

Open a support case with HP, provide the Care Pack details (MPN UM973E) and device serial number, and HP will arrange pickup, route the unit to an HP repair facility, and return the repaired device to the registered address.

Is on-site service included with this plan?▾

No. This product provides pickup & return repair logistics rather than on-site technician visits; devices are collected and serviced at HP repair facilities.

Can I transfer the Care Pack to another device?▾

Transferability depends on HP's Care Pack terms and registration details; consult your HP sales or support representative to confirm eligibility and process for transferring coverage.