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Create Free Business Account| Pricing Type | Fixed term service |
| Product Supported | HP LaserJet Enterprise printers, including LJENTM609 and LJENTM612 series |
| Support Hours | Next business day |
| Covered Period | 1 year |
| Support Channel | Onsite |
| Provided Support | Onsite support with defective media retention |
| Service Characteristic | Defective media retention |
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It provides onsite support with defective media retention for compatible HP LaserJet Enterprise printers during the 1-year coverage period.
When a covered issue is reported, HP schedules service for the next business day rather than requiring depot shipment or extended wait times.
DMR allows your organization to retain failed components, which can help with data handling policies and internal asset control.
This service is intended for HP LaserJet Enterprise models in the LJENTM609 and LJENTM612 series.

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