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Create Free Business Account| Product Supported | HP LaserJet Enterprise MFP M63x |
| Bundle Support | Defective media retention |
| Covered Period | 1 year |
| Provided Support | Onsite support |
| Service Characteristic | Next-business-day response |
| Service Type | Onsite hardware support |
| Remote Onsite | Onsite |
| Duration Hours | 1 year term |
| Service Duration | 1 year |
| Service Location | Customer site |
| Service Description | Next-business-day onsite service with defective media retention for HP LaserJet Enterprise MFP M63x |
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It provides 1-year next-business-day onsite support for the HP LaserJet Enterprise MFP M63x, with defective media retention included.
Onsite response shortens recovery time and reduces the burden on internal IT teams when the device is critical to daily operations.
Defective media retention allows the customer to retain failed components, which can help with internal security and handling requirements.
It is typically purchased for a specific supported device, but it can also be used as part of a standardized fleet support strategy.

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