HP 1Y PW NBD on-site defective media retention notebook hardware support service

HP 1Y PW NBD ONSITE DMR NB HW SUPP

Name: HP 1Y PW NBD ONSITE DMR NB HW SUPP
Brand: HP Inc.
SKU: UB1X2PE
Price: 175.73 USD
Availability: InStock

HP Inc.|

MPN: UB1X2PE

Digital Delivery

$175.73

Request for QuoteCall 224-955-1644 for Sales

Available — Digital DeliveryInstant access after purchase

Authorized Dealer — Full manufacturer warranty

Save 9% with a Business Account

Exclusive pricing and Net-30 terms. Sign in or create a free account.

Create Free Business Account

Key Features

Service type: hardware support
Service duration: 1 year
Delivery method: on-site
Response model: next business day
Includes defective media retention
Supports notebook hardware

Protect notebook uptime with one year of next-business-day on-site hardware support for covered HP systems. This service is built for organizations that need fast, predictable response when a device fails in the field. By bringing repair activity to the user location, it reduces the time lost to depot shipping and keeps support workflows aligned with business continuity goals. Defective media retention adds an important control for environments that handle sensitive data. Instead of surrendering failed storage components, your team retains possession of the original media, helping support internal data handling policies and reducing exposure during replacement events. For distributed workforces, branch offices, and mobile users, this service provides a practical balance of response speed and operational discipline. It is a strong fit when notebook availability matters more than waiting for mail-in turnaround, and when IT needs a service model that supports both productivity and data governance. Compared with lower-tier coverage, the on-site response and DMR terms help justify the investment by limiting downtime and preserving control over failed components.

Ideal For

Supporting corporate notebook fleets used by mobile employees
Covering executive laptops that require fast repair turnaround
Maintaining branch office endpoints without local repair staff
Protecting data-sensitive environments that require media retention

Why This Product

1Faster response than depot-only coverage
2Defective media retention supports data handling policies
3On-site service reduces user downtime
4One-year term fits annual refresh and budget cycles

Licensing

Pricing Type

Service

Software General

Product Supported

HP notebook hardware

Support Warranty

Bundle Support	Defective media retention
Covered Period	1 Year
Provided Support	Hardware support
Service Characteristic	Next-business-day on-site response

Professional Services

Service Type	Hardware Support
Remote Onsite	On-site
Duration Hours	N/A
Service Duration	1 Year
Service Location	On-site
Service Description	Next-business-day on-site hardware support with defective media retention
Certification Vendor	HP Inc.

Purchasing this for your business?

Business account holders on Professional Services typically save 9% vs. retail pricing. Create a free account to see your price.

Wholesale pricing below retail

Net-30 terms for qualified businesses

Volume discount tiers

Dedicated account representative

Saved payment methods & PO support

Priority order processing

Create Free Business Account

Frequently Asked Questions

What does next-business-day on-site support mean?▾

If a covered notebook needs service, HP dispatches support to the user location on the next business day, reducing downtime versus mail-in repair.

What is defective media retention?▾

Defective media retention allows your organization to keep failed storage media instead of returning it, which helps with internal data handling requirements.

Which devices are covered?▾

This service is intended for HP notebook hardware. Exact eligibility depends on the covered system and service entitlement.

Why choose on-site support over depot service?▾

On-site support shortens repair cycles and avoids shipping delays, which is valuable when endpoint availability directly affects productivity.