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Create Free Business Account| Product Supported | HP LaserJet Enterprise X60xxx managed printers, including X60257 and X60357 |
| Support Hours | Business hours |
| Covered Period | 1 year |
| Support Channel | Onsite |
| Provided Support | Next-business-day onsite support with defective media retention |
| Service Characteristic | Post-warranty managed service |
| Service Location | Onsite |
| Service Description | Hardware support service for managed LaserJet Enterprise printers with next-business-day onsite response and defective media retention |
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It provides 1-year next-business-day onsite support with defective media retention for supported HP LaserJet Enterprise X60xxx managed printers.
It is intended for HP LaserJet Enterprise X60xxx managed devices, including X60257 and X60357 configurations.
Defective media retention allows the customer to keep failed components rather than returning them during service replacement.
Onsite support reduces recovery time when hardware needs hands-on service and helps keep critical print workflows moving.

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