HPE Care Pack Proactive Care 5 Year On-Site DMR

Protect critical infrastructure with HPE Care Pack Proactive Care Service with Defective Media Retention. This 5-year maintenance service combines 24 x 7 coverage, 6-hour on-site response, parts replacement, and labor to help restore hardware quickly when failures interrupt operations. Defective media retention adds an important control point for organizations that must keep failed drives or storage media in-house for compliance, security, or forensic handling. Designed for physical systems that support business-critical workloads, this service helps reduce the operational risk of waiting on depot repairs or managing spare-part logistics internally. On-site delivery shortens time to resolution, while parts and labor coverage helps stabilize support costs over the service term. For infrastructure teams responsible for uptime, this package provides a practical way to extend the useful life of deployed hardware and maintain service continuity without building a larger break-fix buffer.