HP 1Y NBD onsite defective media retention notebook-only support service

HP 1Y NBD Onsite/DMR Notebook Only SVC

Name: HP 1Y NBD Onsite/DMR Notebook Only SVC
Brand: HP Inc.
SKU: U1PU6E
Price: 23.00 USD
Availability: InStock

HP Inc.|

MPN: U1PU6E

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Key Features

HP notebook-only support service
Next-business-day onsite response
Defective media retention included
1-year service term
Vendor-backed enterprise support
Designed for business notebook fleets

Reduce downtime on business notebooks with HP 1Y NBD ONSITE/DMR NOTEBOOK ONLY SVC. This service combines next-business-day onsite response with defective media retention, giving IT teams a practical support model for user devices that cannot sit idle while waiting for depot turnaround. For procurement and operations, the appeal is clear: the service is scoped to notebook systems, which keeps coverage aligned to the asset class that matters most for mobile workers and distributed teams. When a notebook fails, the goal is to get the user back online quickly while maintaining control over failed media handling. This is a strong fit for organizations that standardize on HP notebooks and need a support plan that balances speed, security, and administrative simplicity. It helps reduce the hidden cost of device downtime, especially where a single endpoint interruption can stall meetings, field work, or customer-facing tasks. Choose this service when notebook availability matters more than broad, generalized support and when you want a vendor-backed path to faster recovery.

Ideal For

Support for HP business notebooks used by mobile employees
Coverage for field teams that need fast onsite repair response
Endpoint service planning for distributed office notebook fleets
Procurement of notebook-only support for enterprise standard images

Why This Product

1Faster recovery than depot-only notebook support
2More targeted than broad endpoint service bundles
3Defective media retention helps with data control
4Notebook-only scope fits standardized HP fleets

Licensing

Pricing Type

Subscription

Software General

Product Supported

HP Notebook Computers

Support Warranty

Bundle Support	Next-Business-Day Onsite and Defective Media Retention
Covered Period	1 Year
Provided Support	Onsite Support
Service Characteristic	Notebook-Only Coverage

Professional Services

Service Type	Support Contract
Remote Onsite	Onsite
Duration Hours	24 hours
Service Duration	1 Year
Service Location	Onsite
Service Description	HP notebook-only support with next-business-day onsite response and defective media retention.
Certification Vendor	HP

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Documentation

Spec Sheet

160.2kb

Frequently Asked Questions

What devices are covered by this service?▾

This service is notebook-only and is intended for HP notebook computers.

What does next-business-day onsite mean?▾

It means support is scheduled for onsite response on the next business day after a qualifying issue is logged.

What is defective media retention?▾

Defective media retention allows the customer to keep failed storage media rather than returning it with the device.

Is this a hardware item with physical dimensions?▾

No. This is a professional services support contract, so physical dimensions do not apply.