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Create Free Business Account| Service Type | Post-warranty hardware support |
| Remote Onsite | Onsite |
| Duration Hours | 24 hours |
| Service Duration | 1 year |
| Service Location | Onsite |
| Product Supported | HP Color LaserJet Enterprise |
| Service Description | Next business day service with defective media retention for Color LaserJet Enterprise devices |
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It provides one year of post-warranty support for Color LaserJet Enterprise devices with next business day response and defective media retention.
DMR lets your organization retain failed media during service events, which helps support internal security and compliance requirements.
Yes. The service is delivered onsite with next business day response timing.
It is intended for coverage after the original warranty period ends, when maintaining print uptime becomes more important and repair delays are more costly.

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