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Create Free Business Account| Product Supported | HP Color LaserJet |
| Bundle Support | Defective media retention |
| Covered Period | 1 year |
| Provided Support | Hardware support |
| Service Characteristic | Next-business-day response |
| Service Type | Post-warranty hardware support |
| Remote Onsite | Onsite |
| Duration Hours | 24 hours |
| Service Duration | 1 year |
| Service Location | Customer site |
| Service Description | Next-business-day service with defective media retention for HP Color LaserJet devices |
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It means you keep failed media or components instead of returning them, which helps support internal security and compliance requirements.
It is a post-warranty support service that extends coverage after the original warranty period ends.
The service is built around next-business-day response for covered support events.
This service is intended for HP Color LaserJet environments.

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