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Create Free Business Account| Shipping Weight | 0.00 lb |
| Covered Period | 5 years |
| Support Provided | Hardware replacement |
| Product Supported | Poly Edge E220 IP Phone |
| Service Description | Next-business-day advance replacement |
| Service Characteristic | All-inclusive coverage |
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Poly Edge E220 names the supported IP phone model. D86990ALL is the ordering code for its five-year all-inclusive hardware replacement coverage, including next-business-day advance replacement. The code purchases service coverage; it does not identify the phone hardware itself.
Coverage provides all-inclusive hardware replacement for the Poly Edge E220 IP phone throughout a five-year covered period. It includes next-business-day advance replacement as the stated service characteristic. It does not represent an additional phone or a physical accessory.
Next-business-day advance replacement means the service calls for replacement hardware on the next business day, rather than treating replacement as an undefined service level. This characteristic matters where a failed desk-phone endpoint needs a predictable replacement path.
Match the installed endpoint to the Poly Edge E220 IP phone named by the service. Then verify that a five-year term, all-inclusive hardware replacement coverage, and next-business-day advance replacement match the support requirement for that endpoint.

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