Poly Edge E300 5-Year Hardware Replacement

Maintain voice continuity across your Zoom deployment with a 5-year hardware replacement agreement for the Poly Edge E300 IP phone, defined in the statement of work. This support offering is designed for organizations that need predictable coverage for business-critical desk phones without absorbing the cost and delay of ad hoc replacement cycles. By tying replacement terms to the SOW, the service aligns coverage to the exact deployment scope and support expectations established for the account. That matters in environments where phone availability affects front-office responsiveness, internal collaboration, and day-to-day operations. Instead of treating endpoint failure as an isolated event, this plan gives procurement and IT a defined path for hardware recovery over a multi-year term. For teams standardizing on Poly hardware in Zoom-based communications environments, the value is straightforward: preserve uptime, reduce replacement friction, and keep support terms clear over the full coverage period. It is a practical fit for organizations that want a longer lifecycle commitment around a known device model and a documented service structure.