Poly Edge E100 5-Year Hardware Replacement

Preserve communications continuity across your Poly Edge E100 fleet with 5-year hardware replacement coverage defined in the Zoom statement of work. This service is intended for organizations that want a clear replacement path when an endpoint fails, with support terms already aligned to the deployment agreement. The SOW-defined structure helps operations teams keep service handling consistent across sites and user groups. Instead of managing replacement decisions case by case, you can work from a defined coverage model that supports repeatable administration and cleaner escalation workflows. Per-phone MSRP pricing makes this offering easier to forecast in procurement and renewal planning. That matters when you are supporting a large installed base or rolling out phones across multiple locations, where even small variations in endpoint support can affect total cost. For teams that need dependable coverage for a business-critical desk phone platform, this service helps reduce downtime exposure and keep users connected. It is a practical support choice for organizations that value clarity, consistency, and warranty-backed replacement for Poly Edge E100 devices.