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Create Free Business Account| Service Type | Next-Business-Day Hardware Exchange with Poly DaaS support |
| Remote Onsite | Onsite |
| Bundle Support | Coordination with Poly DaaS |
| Provided Support | Hardware Exchange |
| Service Duration | 5 Years |
| Service Location | Customer site |
| Product Supported | Poly Edge E500 |
| Service Description | Five-year NBD onsite hardware exchange and Poly DaaS alignment |
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NBD HWEC denotes next-business-day hardware exchange coverage, which ensures HP will dispatch replacement hardware to the customer site for covered Poly Edge E500 devices with next-business-day target delivery.
This SKU provides hardware exchange and service alignment with Poly DaaS; it does not itself include third-party software licenses unless explicitly purchased under the Poly DaaS agreement.
Yes. The service is intended for enterprise rollouts and can be procured per-device or per-site to standardize replacement SLAs and simplify vendor coordination across distributed locations.
Open an HP service request via your standard HP support channel; HP will validate coverage for the Poly Edge E500 device and coordinate next-business-day replacement logistics per the service terms.

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