HP Poly Edge B20 5-Year NBD Hardware Exchange

Keep Poly Edge B20 devices protected with 5 years of next-business-day hardware exchange coverage. This plan is designed for organizations that want a clear, predictable recovery path when endpoint hardware fails. Rather than waiting through extended repair cycles, covered failures are handled through replacement hardware shipment, helping restore service with less disruption. For IT and procurement teams, the value is straightforward: fewer operational surprises, better lifecycle planning, and a support model that matches the importance of the device. In environments where desk phones remain part of the communication backbone, even a single failed endpoint can create friction for users and service desks alike. Hardware exchange coverage helps reduce that burden. This offering is a strong fit for Poly DaaS environments where consistency matters across the fleet. It supports a more controlled support posture by extending coverage beyond the standard warranty period and giving teams a faster path to recovery than traditional depot repair. The result is a service plan that helps protect uptime while keeping support costs easier to forecast.