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Create Free Business Account| Service Type | Maintenance and Support |
| Remote Onsite | Onsite and Remote |
| Duration Hours | null hours |
| Service Duration | 36 months |
| Service Location | Customer site |
| Service Description | Poly+ support for hardware, parts and firmware |
| Mpn | P82790312 |
| Brand | HP Inc. |
| Vendor | HP Inc. |
| Category | software-services/professional-services |
| Product Name | Poly Studio X70 Dual-Camera 4K+ Video System |
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Poly+ 3-Year Service covers vendor diagnostics, remote technical assistance, coordinated parts replacement and onsite labor for hardware faults, plus vendor-origin firmware and software updates during the 36-month term.
Yes. The Poly+ 3-Year Service includes onsite labor for covered hardware repairs; the service provides a vendor-coordinated replacement workflow to restore system operation.
Yes. Authorized firmware and software updates released by Poly that address security, stability or compatibility are included through the service term.
Initiate support through the vendor-designated Poly+ support portal or phone number provided with the contract. A single point of contact will manage diagnosis, parts ordering and onsite dispatch as required.
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