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Create Free Business Account| Product Supported | Studio X52 |
| Covered Period | 3 Years |
| Provided Support | Vendor onsite support |
| Service Type | Vendor onsite support subscription |
| Remote Onsite | Onsite |
| Duration Hours | N/A |
| Service Duration | 3 Years |
| Service Location | Onsite coverage at customer studio locations |
| Product Supported | Studio X52 |
| Service Description | Three years of Poly+ onsite support for Studio X52: onsite troubleshooting, firmware validation, prioritized escalation |
| Certification Vendor | HP Inc. |
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Onsite coverage includes vendor dispatch of technicians for troubleshooting, coordination with on-site teams, and prioritized escalation to engineering for Studio X52 issues.
This SKU provides onsite support and escalation; parts replacement policies vary by agreement—confirm parts, spares, and SLA details with HP at purchase.
Yes—preventative and scheduled maintenance visits can be coordinated as part of the onsite engagement; schedule details are arranged through the vendor case manager.
Coverage is organized per contract and location; provide site lists during purchase so vendor dispatch and logistics are aligned for each studio address.
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