HPE Proactive Care Advanced 4 Year

Maintain continuous DECT voice service and predictable operational costs with HPE Proactive Care Advanced — 4 Year on-site maintenance tailored for Poly Elite Rove 30 and B2 single/dual cell base station kits. This package provides around-the-clock (24x7) support with a guaranteed 6 Hour repair response time, onsite parts replacement and comprehensive defective material retention. Coverage includes phone support, parts & labor, and physical and electronic service sub-types so your infrastructure team can focus on service delivery rather than logistics. The offering shortens mean time to repair for critical voice endpoints, reduces spare-parts inventory by replacing failed components on-site, and provides a single accountable supplier for escalations and depot traceability. Designed for enterprise deployments where DECT voice continuity affects operational throughput, this service justifies its premium by converting unpredictable repair costs into a fixed, auditable maintenance expense and by delivering faster field response than standard next-business-day options.