Pexip Direct Software Support for PrivateConnect

Maintain support coverage for PrivateConnect audio capacity licensing with a 3-year Pexip Direct software support term. This offering is built for environments where concurrent-call capacity must remain available and where support continuity matters as much as the license itself. For procurement teams, the multi-year term helps align support spend with operational planning and reduces the churn of frequent renewals. PrivateConnect deployments often sit inside communication stacks where uptime, call handling, and vendor response are part of the service expectation. A direct support arrangement gives organizations a defined path for assistance across the subscription term, which is especially important when audio capacity is tied to active usage and business-critical collaboration. The result is a cleaner support posture for teams managing private communications at scale. This support line is a practical fit for buyers who want to keep licensing and assistance aligned over a longer horizon. It supports disciplined budgeting, clearer ownership, and a more stable operating model for concurrent-call environments that cannot afford uncertainty around service coverage.