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Create Free Business Account| Product Supported | Poly Edge B20 IP Phone (as defined in SOW) |
| Covered Period | 36 months |
| Provided Support | Hardware replacement |
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This SKU U72A0PP covers hardware replacement for the Poly Edge B20 IP phone as defined in your statement of work with Ring Central.
Replacement coverage under this RPL is provided for 36 months from the service start date specified in the contract.
Replacements are processed through HP's RMA workflow per the SOW; open a replacement request and reference MPN U72A0PP to route the case correctly.
This SKU provides hardware replacement entitlements; on-site repair is not included unless specifically stated in the SOW or an associated service addendum.

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