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Create Free Business Account| Product Supported | Poly Trio 8300 IP Conference Phone |
| Provided Support | Partner-authorized service and coordination |
| Service Type | Partner Poly+ Support for Trio 8300 |
| Remote Onsite | Remote & Onsite |
| Service Duration | 36 months |
| Service Location | Customer sites and remote partner support |
| Service Description | Partner-level support covering authorized updates and partner escalation for 36 months |
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The plan provides partner-level support over 36 months: vendor-aligned service coordination, access to authorized update channels, and partner-managed escalation and repair coordination for the Poly Trio 8300 IP conference phone.
Yes. Delivery is handled via partner channels and can include remote and onsite actions as required; exact onsite response options are coordinated through the authorized partner at purchase.
Service follows the covered devices and is coordinated through the partner; moving devices between customer sites is supported, but notify the partner to update service records and logistics.
Open a case through your authorized HP/Poly partner contact. The partner will triage, escalate to vendor channels as needed, and manage any authorized repairs or updates.
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