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Create Free Business Account| Product Supported | Poly Trio 8800 Open SIP |
| Provided Support | Subscription and vendor escalation |
| Service Type | Poly+ Subscription |
| Remote Onsite | Remote |
| Duration Hours | 40 hours (estimated) |
| Service Duration | 12 months |
| Service Location | Customer Site or Remote |
| Service Description | One-year partner Poly+ support for Poly Trio 8800 Open SIP collaboration kit |
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Poly+ provides one year of subscription-level support including firmware updates, security patches, partner-assisted onboarding guidance, and prioritized vendor escalation for incidents affecting Trio 8800 Open SIP endpoints.
The standard Poly+ partner subscription is delivered remotely with partner-assisted provisioning. Onsite engagements can be added as a separate professional services item if required.
Yes. The Poly+ subscription can be applied to existing compatible Poly Trio 8800 Open SIP devices subject to verification of device compatibility and current firmware state.
Firmware and security updates are issued through the vendor release pipeline and coordinated with the partner for staged deployment to minimize service disruption.
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