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Create Free Business Account| Service Type | Remote support |
| Remote Onsite | Remote |
| Service Duration | 1 year |
| Service Location | Remote |
| Service Description | Technical assistance and update coordination |
Business account holders on Professional Services typically save 9% vs. retail pricing. Create a free account to see your price.
Poly+ support provides vendor technical assistance and coordination for firmware and software updates for the Studio X52 during the 1‑year term. It helps troubleshoot endpoint issues and aligns devices with supported releases.
This SKU is scoped as a remote support subscription. Onsite service would require a different service level that explicitly includes field technician dispatch.
Yes. Coverage can typically be renewed or replaced with a longer term at the end of the subscription. Contact your HP sales representative for renewal options and pricing.
The plan includes coordination and guidance for firmware and software updates. Actual upgrade scheduling and install permissions should be planned with IT to avoid disruption to production systems.
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