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Create Free Business Account| Mpn | P85980112 |
| Brand | HP Inc. |
| Category | software-services/professional-services |
| Vendor Sku | P85980112 |
| Product Name | 1YR POLY+ STUDIO X30 |
| Provided Support | Partner-delivered support with technical escalation |
| Service Type | Poly+ Device Coverage |
| Remote Onsite | Remote (partner-delivered) |
| Service Duration | 12 months |
| Service Description | One year of partner-delivered Poly+ support for Studio X30 |
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Yes. The 12 month Poly+ coverage includes authorized access to firmware packages and partner guidance for scheduling and applying device updates.
On-site replacements are not included by default. The SKU provides partner-delivered remote support and escalation; partners can provide or quote onsite replacement services separately.
If partner diagnostics identify a hardware-level fault or require vendor intervention, the partner will open an escalation with Poly technical teams on your behalf to coordinate deeper analysis or RMA paths.
Yes. Purchase is per-device per-year; procurement teams commonly buy identical SKUs for fleet standardization and predictable annual spend.
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