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Create Free Business Account| Pricing Type | null |
| Product Supported | Poly Studio USB Video Bar (AutoTrack, 4K) |
| Covered Period | 12 months |
| Provided Support | Firmware, security updates, and priority partner support |
| Service Characteristic | Signed firmware; release notes for enterprise deployment |
| Service Type | Subscription |
| Remote Onsite | Partner remote support |
| Duration Hours | null hours |
| Service Duration | 12 months |
| Service Location | Partner-managed / Remote |
| Service Description | Poly+ subscription for Studio USB Video Bar — 12 months |
| Certification Vendor | null |
| Language Supported | null |
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It covers 12 months of signed firmware releases for AutoTrack and 4K camera features, security patches, release notes for deployments, and priority partner support.
Poly+ firmware releases are tested for USB compatibility and are delivered with deployment guidance to minimize disruption; staging updates is recommended for large fleets.
The subscription provides partner remote support and prioritized case handling. Onsite services are not included and must be contracted separately.
Yes. Subscriptions can be renewed to continue receiving firmware, security updates, and partner-priority support beyond the initial 12 month term.
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