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Create Free Business Account| Service Type | Software support subscription |
| Remote Onsite | Remote (software support) |
| Service Duration | 1 Year |
| Service Location | Remote/centralized vendor support |
| Service Description | Software support, updates and technical assistance for Clariti Manager Appliance & Virtual Edition (1,500). Hardware excluded. |
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No. This Poly+ software service covers software updates, patches and remote technical support for Clariti Manager appliance and virtual editions. Hardware onsite labor and parts require a separate hardware support SKU.
The '1,500' indicates the supported capacity tier for endpoints managed by Clariti Manager under this software service. It aligns support to a 1,500-seat deployment scope.
Yes. Vendor-distributed software updates and patches for Clariti Manager Appliance and Virtual Edition are included for the 1 year service term.
Yes. This service explicitly covers both appliance and virtual editions of Clariti Manager within the supported 1,500-endpoint capacity, enabling hybrid deployment support.
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