Cisco SMARTnet Extended Service

Reduce downtime and preserve meeting continuity for Poly Studio R30 and HP USB‑C Dock assets with a three‑year Cisco SMARTnet extended service. Designed for organizations that require predictable, SLA‑backed responses, this SKU delivers 8 x 5 Next Business Day exchange combined with phone support, web knowledge‑base access and parts replacement. The service routes incidents through Cisco’s technical channels for diagnosis and parts logistics, shortening repair cycles and keeping collaboration endpoints operational. Ideal for centrally managed AV fleets and branch deployments, SMARTnet removes the administrative overhead of emergency parts sourcing while providing a single vendor path for escalation. Purchase this contract when you need accountable, time‑bound hardware remediation for mixed Poly/HP peripherals backed by Cisco’s exchange and parts processes.