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Create Free Business Account| Product Supported | Poly RMX 2000 appliance |
| Service Type | Onsite Support |
| Remote Onsite | Onsite |
| Provided Support | Technical Support & Field Service |
| Service Duration | 12 months |
| Service Location | Customer Site |
| Product Supported | Poly RMX 2000 |
| Service Description | One-year Poly+ onsite support for Poly RMX 2000 (Clariti licenses excluded) |
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No. The package provides one year of on-site support for the RMX 2000 appliance and the included ISDN card, but Clariti licenses are not part of this offering.
Yes. The service is scoped to the RMX 2000 deployment and includes support for the listed 1x ISDN card hardware component.
Open a support case through your HP/Poly portal or reseller and reference MPN P79219114; Poly+ provides a vendor escalation path to engineering as part of the service.
Yes. Contact your reseller or account manager to procure additional Poly+ terms; renewal options vary by region and asset details.

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