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Create Free Business Account| Mpn | P88150114 |
| Vendor | HP Inc. |
| Category | software-services/professional-services |
| Service Type | Partner Poly+ Onsite Support Bundle |
| Remote Onsite | Onsite |
| Duration Hours | null hours |
| Provided Support | Onsite hardware support and vendor escalation |
| Service Duration | 12 months |
| Service Location | Customer Site |
| Product Supported | Zoom Rooms, HP i7 TC10 Studio USB |
| Service Description | Onsite installation, configuration, emergency onsite dispatch, manufacturer escalation, acceptance testing, and AV staff handoff for medium Zoom Rooms with HP i7 TC10 Studio USB endpoint. |
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The Medium bundle is intended for huddle rooms, medium conference rooms, and executive meeting spaces where a single endpoint like the HP i7 TC10 Studio USB provides complete room coverage.
The standard 12-month bundle covers onsite service and vendor escalation. Spare hardware provisioning is handled per your purchase agreement and can be added as an optional service.
The bundle focuses on endpoint hardware and onsite support; coordination with Zoom for cloud or licensing issues is available but Zoom licensing is not included by default.
Yes. You can modify coverage or upgrade to a Large bundle to match changing room sizes and support requirements; contact sales to revise the contract and scope.
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