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Create Free Business Account| Pricing Type | Subscription |
| Product Supported | Poly G7500 4K codec; Studio E70 |
| Provided Support | Firmware updates and remote diagnostics |
| Service Characteristic | Vendor-tiered support with prioritized case handling |
| Service Type | Annual Support Subscription |
| Remote Onsite | Remote support; onsite quoted separately |
| Service Duration | 12 months |
| Service Description | One-year Poly Elite support for Poly G7500 4K codec and Studio E70 wireless presentation system; includes firmware access and remote diagnostics |
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This subscription provides Poly Elite support for Poly G7500 4K codec and Studio E70 wireless presentation systems. Confirm serial numbers at purchase to ensure coverage eligibility.
No. The one-year Poly Elite subscription covers firmware access, remote diagnostics and vendor case handling. Onsite hardware replacement or parts are quoted separately.
Firmware updates are made available through Poly’s official channels; the subscription restores and maintains access to those downloads and related installation guidance.
Yes. Coverage can be renewed or extended through HP sales. Contact your A5 IT representative for multi-year pricing and renewal options.
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