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Create Free Business Account| Pricing Type | Subscription |
| Product Supported | Poly Elite VideoProtect 500 with 500 group, 720p codec, and remote mic array |
| Support Hours | Standard business hours |
| Covered Period | 1 year |
| Support Channel | Onsite |
| Provided Support | Onsite support |
| Service Characteristic | Onsite service |
| Service Location | Onsite |
| Service Description | Onsite support coverage for Poly Elite VideoProtect 500 room collaboration systems |
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This service provides onsite support coverage for the Poly Elite VideoProtect 500 configuration.
The coverage period is 1 year.
It supports the Poly Elite VideoProtect 500 with 500 group, 720p codec, and remote mic array components.
Onsite support is a better fit for rooms where downtime affects meetings, training, and collaboration, because service is aligned more closely to the deployment.

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