HP Poly Elite Onsite RMX 4000

Sustain critical conferencing services by choosing 1 year of HP Elite Onsite support for Poly RMX 4000 hardware. This plan delivers outcomes senior IT teams expect: on‑site diagnosis, OEM parts replacement, and field technician dispatch to restore appliance function without introducing software or license changes. Coverage explicitly excludes Poly Clariti software licenses — purchase those separately when needed. The service accommodates AC and DC power module variants referenced in the SKU, helping maintain availability for mixed‑power rack deployments. Procurement gets one predictable term, a clear boundary around software responsibilities, and direct channel to HP service administration via MPN E79401114. This option is priced to reflect on‑site labor and genuine parts access, reducing mean time to repair compared with depot‑only alternatives and minimizing escalation to multi‑vendor support.