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Create Free Business Account| Pricing Type | Fixed term support |
| Product Supported | Poly Elite EduCart 500 with Group 500, 720p codec, remote MicArray, EE IV-12, and no display |
| Support Hours | Not specified |
| Bundle Support | Poly Elite EduCart 500 support bundle |
| Covered Period | 1 year |
| Support Channel | Onsite |
| Provided Support | Onsite support |
| Service Characteristic | Onsite hardware service |
| Service Location | Customer site |
| Service Description | 1-year onsite support for eligible Poly Elite EduCart 500 education deployments |
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It provides 1-year onsite support for the specified Poly Elite EduCart 500 education configuration, including Group 500, 720p codec, remote MicArray, EE IV-12, and no-display deployment.
Onsite support helps restore service where the cart is installed, which reduces disruption for classrooms and training spaces that depend on the system daily.
No. This configuration is specified as no display.
No. This is a support and warranty service for the supported Poly configuration.

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